Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Checking account Account opening, closing, or management Nevada

Consumer opened a checking account with Wells Fargo and was offered $100.00 opening bonus for terms of minimum direct deposit payments, account open length, and activity minimums. Consumer met all requirements. Bonus was not paid to consumer. Consumer received a letter confirming he was due a payment in the amount of $100.00, but this letter indicated the money would be deposited into an erroneous account number. Consumer wrote and called to Wells Fargo Customer Service and Exception payments departments, who reasoned that since they could not locate the erroneous account, they can not grant consumer that bonus that they guaranteed him in writing. Consumer met terms of bonus through his upkeep of accounts EVERYDAY CHECKING - and WAY2SAVE SAVINGS -. Failure to pay the earned bonus amount is unfair to consumer who upheld his obligations.