ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Texas

i had a - Cell Phone account and they were unable to keep the services working that i was paying them for, after multiple Communications with the service department and Store managers and trying a Mini Cell tower in my home the services still were not working Half the time. i communicated my request for them to fix the service or give me credit Both requests went on def ears. i was left with no other choices after being told the problem was their towers but to switch providers as i did over to -. i was a long time customer and the last 1 year and a half was like paying for nothing. This left them claiming i owed them $2100.00 for services that they could not get to work From -/-/- to -/-/-. i feel this account should be removed for my report at once and - should take responsibility in this matter.

ERC customer in Texas
Mar 06, 2017

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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Contact ERC
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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