Citibank Credit Card Complaint

Other

Citibank Credit card department,

New York

In -/-/-, I participated in credit protection with citibank card. After learning what it really was, in -/-/-, I called to cancel my membership. I realized that this was a waste of money. I continued to pay my minimum balance assuming that the credit protection ceased. To my dismay and surprise, the fee continued to accrue. I have tried calling and writing letters to the company, but I am blocked and ignored. The credit protection was finally stopped in -/-/-. A total of 7 additional years of applied fees. The fee is - on every outstanding $100.00 monthly. The debt is enormous and at the same time, I have lost my job. I spoke to a banking representative who directed me to go this path.

Citibank customer in New York
Mar 01, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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