Citibank Credit Card Complaint

Citibank Credit card department,

New York

In -/-/-, I participated in credit protection with citibank card. After learning what it really was, in -/-/-, I called to cancel my membership. I realized that this was a waste of money. I continued to pay my minimum balance assuming that the credit protection ceased. To my dismay and surprise, the fee continued to accrue. I have tried calling and writing letters to the company, but I am blocked and ignored. The credit protection was finally stopped in -/-/-. A total of 7 additional years of applied fees. The fee is - on every outstanding $100.00 monthly. The debt is enormous and at the same time, I have lost my job. I spoke to a banking representative who directed me to go this path.