Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount
Advanced Collection Bureau, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida
Not really giving me the option that I need. I had rented from - in - -. I had a lot of issue with Maintenance issue and safety hazard. My husband and I took them to court so we can be released from our lease since we no longer felt safe. with all the proof we took to court the judge granted us to break the lease and move out from the property. Two months later we received a bill from - that we owe $5500.00. for breaking the lease, for cleaning the property after we has a walk through with a manager and she said the place was nice and clean. for painting, replacing lights, fixing things that we had issue with the list went on. We went back to court and the judge was not happy with them and told the manager that by law they could not charge us for the remaining about of least term since we were released by court. the Judge allowed the cleaning amount since we did not take pictures to proof anything and granted us again to get $900.00 of our security deposit back from - group. After calling - main office several times, leaving messages and emails in regards to our deposit no one ever responded. I recently moved to - and I had given - my address so they can submit our deposit and after nine month I received a call and a letter from a collection agency that I need to pay $5500.00. I have consulted with an attorney and the collection agency is aware of this situation and I have submitted a copy of our court papers.
Advanced Collection Bureau, Inc. customer in Florida
Feb 28, 2017
* Source: CFPB Complaint Database
Advanced Collection Bureau, Inc. response to complaint:
Closed with explanation
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