Wells Fargo & Company Bank Account Or Service Complaint

Wells Fargo & Company Bank account or service department,

Checking account Deposits and withdrawals California

I made a commitment to pay off a closed credit card debt of around $25000.00 with Wells Fargo bank. I was paying the $800.00 a month as agreed. On - -, - I had a - - and went into the hospital for three weeks for -. While in the hospital I called Wells Fargo and told them I could not physically get out of the hospital to get to my computer to make the payment. In the meantime I received several payments form clients which were already committed to pay subcontractors. When I returned home on - - and as - as I was I wrote out a check and a letter of Introduction for my grandson - who was my - and asked him to go make the payment. He had a lot of errands and did n't get to the bank in time. On - -, - I went online to Wells Fargo and was stunned to see that they had STOLEN $24000.00 from my account ( which was committed to paying my subs ) and applied it to my credit card without a warning, a notice or permission. This is outrageous. We put money in the bank for safety so robbers wo n't get it - little did I know that Wells Fargo were the robbers.