USForex Inc. Money Transfers Complaint

International money transfer Other transaction issues

USForex Inc. Money transfers department,

International money transfer Other transaction issues Massachusetts

Hi, I initiated the fund of $250.00 transfer at OF- to a bank in - from US on -/-/2017 They have transferred the fund. After a week, the fund still did not arrive the account in -, and I found out by calling to the bank in - that I missed the last digit " 1 '' attached to the account number, thus it can not be received. I contacted OF- to correct the mistake on -/-/2017. They stated, it will be corrected in 2-3 business days. On -/-/-, I found out the fund was still not received, and contacted OF-. They could not locate where the fund is, after 2 e-mails and 1 phone call. As of -/-/-, they sill do not know what happened and where the fund is.

USForex Inc. customer in Massachusetts
Feb 24, 2017

* Source: CFPB Complaint Database

USForex Inc. response to complaint:
Closed with explanation

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