Citibank Credit Card Complaint

Other

Citibank Credit card department,

New York

There was an overpayment on my credit card of over $12000.00. I have continued to use the card so that credit has gone down to about $10000.00. I have called citibank 5 times over the past 2 months and they keep telling me the refund is under review or that a supervisor needs to review the refund before it can be refunded.

Citibank customer in New York
Feb 18, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more