Bank of America Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Bank of America Bank account or service department,

Checking account Deposits and withdrawals Oregon

I am - - - and on - - I made a $1500.00 deposit by - Bank check into my Bank of America checking account. I have been a BOA customer since 2009. The bank put a hold on this deposit and turned it over to the Risk department which still has not released my monies ( 8 days now ). In the meantime, I am unable to pay my utility bills, buy groceries or fill my medical prescriptions. I continue to receive contradictory statements from BOA on why my monies are being held and when they will be released. I have made numerous calls to people at BOA to understand why they would do this, and I keep receiving contradictory information. Today, I heard for the first time that a - Bank account representative told someone at BOA that my check would be returned and that the money was not available. The $1500.00 was immediately removed from my - Bank account and i do not know why anyone would make that statement. I have yet to find anyone at BOA who can tell who they spoke to at - Bank who made that statement. - - -, -

Bank of America customer in Oregon
Feb 15, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more