Wells Fargo & Company Money Transfers Complaint

Wells Fargo & Company Money transfers department,

International money transfer Money was not available when promised Washington

I have initiated a wire transfer on -/-/2014 from my savings account at Wells Fargo Bank ( - - located at - - - -, -, WA - ) to my father 's account in -, it has been more than 10 days and my father did not receive any money yet, when i contacted the bank there is no response from the Branch, i have visited the bank 3 days in a row.