Citibank Credit card department,
- reported my Shell credit card account as being over the credit limit. The only reason that the account was allegedly $4.00 over the credit limit was because of a fee THEY assessed. My charges on the account did not bring the balance to or over the limit. I do not recall any conditions either under the credit agreement, nor under Federal law which will permit a creditor to report my account as being over limit solely due to a fee or charge which THEY added to the account without my knowledge or approval.
Citibank customer in Maryland
Feb 08, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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