Regions Financial Corporation Money Transfers Complaint

Regions Financial Corporation Money transfers department,

Domestic (US) money transfer Other transaction issues Georgia

I have banked with Regions bank several times in the past, most recently from -/-/- to -/-/-, a which time I had both checking and savings accounts, business checking and savings accounts and a personal line of credit of $2500.00. In -/-/- payment on my line of credit was coming due and I transferred more than $2400.00 from my checking account to make the payment. The next day I transferred a similar amount from the line of credit back into my checking account in order to pay other bills. Shortly thereafter I noticed that Regions had added the original payment amount ( made to my line of credit ) back into my checking account and debited my line of credit the same amount, while at the same time reversing the payment I had made to it. This increased my line of credit debt to twice its original amount. A series of penalty fees then charged to me on both my checking account an line of credit. Because I had a similar experience in early -/-/-, where transactions recorded on my online accounts mysteriously disappeared from those accounts and I had not printed out the transaction results to verify them, this


They refused. I then threatened them with closing all my accounts and not paying the line of credit unless they removed the unfair fees and allowed me to payoff the true amount owed on my line of credit ( somewhat less than $5000.00 ). Again they refused. I researched complaints against Regions at that time in -/-/-, and found the vast majority of those to be about all of the " unfair '' late fees, NSF and OD fees Regions levies on their customers. At this time, in my latest attempt to resolve the issue with Regions, I noted the consent order by the - resulting in a $7.00 - fine against them, as well as a payout of over $50.00 - back to their customers. I explained to Regions that I would file this complaint if they were not ready to resolve the issue and again they refused.