Conventional fixed mortgage Application, originator, mortgage broker
U.S. Bancorp Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker Indiana
We applied for a mortgage with USbank on -/-/-. As of -/-/- they had not approved the mortgage. We recieved a letter on -/-/- stating " During the processing of your residential mortgage loan application, one or more elements have changed. '' The change was that they were going to charge us a fee of $960.00 for a rate lock extension. We have done everything possible to expidite this loan, including providing litterly hundreds of documents. We had to take a short term bridge loan at a very high rate while wating for the mortgage approval. We withdrew our application yesterday. Our credit has been harmed, interest rates have increased and we are forced to begin the loan process anew. This has been a taxing experience and should not have happened.
U.S. Bancorp customer in Indiana
Feb 01, 2017
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| andrew.cecere@usbank.com | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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