BYL Collection Services Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

BYL Collection Services Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Colorado

BYL COLLECTION SERVICES -. Has sent me a letter stating that they want me to pay a 50 % settlement for the amount of $130.00 and it looks like the original creditor was referenced as total -. Client account number is -. Unfortunately This BYL Collection Services is a third party collection company that up until this time has NEVER communicated with me. I did send them a letter via mail asking for validation of this debt by supplying to me the original signed contract between myself and - -. At this juncture I have not received anything stating their position that I owe them anything. I have never entered into a legal binding agreement with this company and do not owe them anything. The FCRA states that in section - I have the right to ask for and be supplied with the original documentation stating that i owe any such balance. Simply sending me an itemized bill or a letter offering me a settlement opportunity does not meet the requirements of the law. In my last letter to BYL I requested that all collection activities cease since no proof of validation was supplied to me and yet they continue trying to solicit me to pay them something that I do not owe them.

BYL Collection Services customer in Colorado
Jan 31, 2017

* Source: CFPB Complaint Database

BYL Collection Services response to complaint:
Closed with explanation

Consumer disputes how BYL Collection Services handled their complaint

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