Regions Financial Corporation Bank Account Or Service Complaint

Cashing a check without an account Using a debit or ATM card

Regions Financial Corporation Bank account or service department,

Cashing a check without an account Using a debit or ATM card Florida

I was cashing a personal check from my nephew in his Regions bank. The bank officer called my nephew to verify ( unusual ) and had to wait 20 minutes for him to respond. The bank officer then took me to the teller at which time after giving them my license and being finger printed and signing check, they stated there is a $20.00 fee to cash a check at their bank. The could not produce the fee structure nor could they produce a receipt showing where the $20.00 fee was deducted. I believe they are stealing from unsuspecting people. I want the $20.00 " fee '' returned.

Regions Financial Corporation customer in Florida
Jan 30, 2017

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Regions Financial CorporationComplaint HistoryComplaints1/20163/20165/20167/20168/201610/201611/201612/20161/20172/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Regions Financial CorporationUsing a debit or ATM card71.4%14.3%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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