Auto Trakk, LLC Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Auto Trakk, LLC Consumer Loan department,

Vehicle lease Managing the loan or lease Texas

One the customer service representative lied and stated that I was current on my payment in which I was n't which caused me to be a week begind. Two, they contact me repeatedly even after I tell them when I 'm going to make a payment.

Auto Trakk, LLC customer in Texas
Jan 27, 2017

* Source: CFPB Complaint Database

Auto Trakk, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Auto Trakk, LLCComplaint HistoryComplaints6/20147/20148/20141/20152/201511/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Auto Trakk, LLCManaging the loan or lease71.4%28.6%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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