Focus Holding Company Debt Collection Complaint

Focus Holding Company Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine California

I accepted services for a fumigation from - on -/-/2016 with an ending invoice of $2300.00. After the fumigation, I was not satisfied with the ending results so I called and spoke to the manager, - - - ( branch sales manager at the - - office - ; email is : -- ) After our conversation he agreed to adjust my bill by $460.00 due to damage to the interior and exterior of my home and unsatisfactory service ; reducing my payment to $1800.00. I have the original letter stating the adjustment in my possession. The letter is on the company 's letterhead and has the signature of the branch manager. I paid the $1800.00 in full by -/-/2016.


that each of them will speak to the other and resolve the issue, yet I continue to receive calls for the " delinquent '' bill and no one ever seems to know what I am talking about. At this point I would like to get this resolved and make sure that I do not have any negative reporting to my credit report due to this oversight. An employee from the - call center named - - said I do not have to worry about the credit report aspect but is it going on 90 days " past due '' and generally all 90 past due accounts are reported and since the collection agency has no proof of the adjustment it may be a chance I have been reported. I have spoke to multiple people from the collection agency and - and have not received any calls back from either institutons. I have kept detailed notes on times, dates and names regarding this matter.