Wells Fargo & Company Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Wells Fargo & Company Consumer Loan department,

Vehicle loan Managing the loan or lease Colorado

I made a payment over the phone for my auto loan on the day the payment was due and I was assured that the late payment would report as paid on time. The payment was never 30 days late and its been reporting as late since -/-/2014.

Wells Fargo & Company customer in Colorado
Jan 11, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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How Wells Fargo & Company handles Managing the loan or lease complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyManaging the loan or lease61.4%10.7%27.1%0.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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