Wells Fargo & Company Credit Card Complaint

Credit line increase/decrease

Wells Fargo & Company Credit card department,

Credit line increase/decrease New York

I applied for a credit line increase through Wells Fargo so that I can increase my credit score. I have never been late with any credit card payments. Wells Fargo rejected my inquiry to obtain a credit line increase. My - - score is -. I requested a supervisor. A Wells Fargo supervisor named - ( Employee ID # - ) stated that there was very little activity on my - card. I replied that Wells Fargo was doing an injustice for excellent customers. So, now I have a hard credit pull from my report and no credit line increase.

Wells Fargo & Company customer in New York
Jan 11, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints3/20169/201610/201611/20161/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyCredit line increase/decrease70.0%10.0%20.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.4%73.3%5.8%8.2%2.3%9.7%0.1%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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