Barclays PLC Credit Card Complaint

Delinquent account

Barclays PLC Credit card department,

Delinquent account Connecticut

I pay my bills online through -. I always pay on time. This is the 4th time in the last year that Carnival Master Card has claimed my payment is late and have charged me a late fee. Each time I have caught it and they have reversed the late fee as I have proof from my bank it was received on time. I think they are hoping people will not look at their bill and not see the late fee. They tell me I should send in my payment at least 5 days early to avoid this problem. The lady claimed the holidays might have made the processing take longer. I say that is your problem. You received my check, the processing time is your fault.

Barclays PLC customer in Connecticut
Jan 08, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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