Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay Maryland

I bought a car from - - on -/-/-. The vehicle purchased was a - - - with - miles. I drove the car home and it stalled on me and was hard to restart once I made it back to my residence. Once I got it restarted it drove a bit but was hard to restart once I shut it off and tried to crank it up again. The next day it barely cranked over after numerous attempts it finally caught. I received a call from the lending bank ( Credit Acceptance Corporation ) and they wanted to verify my information before funding the deal. I did not verify my information with them because of the problems I just inherited. So I spoke with the rep for - minute or less on -/-/-. - - called immediately after hanging up with CAC and wanted me to call them back and verify my info and I said I could n't and was told to tell the bank I gave $3000.00 for a down payment. However, I did no such thing. I gave - - a $700.00 down payment and was scheduled to make another payment of $500.00 for a down payment not $3000.00. They submitted paperwork to CAC stating I gave $3000.00 in cash and that is a lie. CAC went through with the verification process without my consent and funded this deal and I have a account open with CAC where I am on the hook for $18000.00. This I found out after I took the car back to - - on -/-/- and told them I did not want the car because of the issues I had the first day taking it home. They told they would look at it and fix it but I told them do n't bother I do n't want the car anymore because the deal was not completed ( verified by the bank and I ). - - lied about the down payment I gave, CAC accepted the lie and I am told I am stuck with the product of a fraudulent deal.

Credit Acceptance Corporation customer in Maryland
Jan 06, 2017

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with non-monetary relief

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