Synchrony Financial Credit Card Complaint

APR or interest rate

Synchrony Financial Credit card department,

APR or interest rate North Carolina

I 'd like to raise a concern over the interest being charged on my credit card, BP Visa, a private label card owned by Synchrony Bank. I 've had this card for over 20 years. I have not used the card due to a 13 % variable rate for the past couple of years. However, on a recent statement, I noted the card now has a 27.24 % variable interest rate. I called the company to ask why and for a reduction and I was told the rate is non-negotiable and set at that amount for all BP Visa cardholders. The cardholders credit and history are not factors considered. I will be cancelling the card ( I do n't have a balance ) but I 'd like suggest that this interest rate and the policy border on deceptive practices by Synchrony for those that may have had the card for some time and not noticed the increases over the past few years.

Synchrony Financial customer in North Carolina
Dec 31, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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