U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

VA mortgage Application, originator, mortgage broker Ohio

On -/-/2016 My partner and I met with ( - | U.S. Bank Home Mortgage Mortgage Loan Originator | -, OH - ). From our initial meeting there were a few red flags that my partner and I chose to ignore. He was 45 minutes late to our first meeting and he declined to provide my family and I a private location to discuss our loan situation despite the fact there was an empty office available. During our first visit we explained to - that we wanted to secure a VA loan. He said that would not be a problem even though my partner and I are not married. On -/-/- - suggested we contact a friend of his to purchase our home owners insurance. I informed him that we will stay with the company we already had. After that exchange his attitude toward us changed in a negative way. On -/-/- My partner and I were informed that we could not use the VA loan option because we are not married. He waited more than one month to inform us of this issue. He then suggested that we try a VHA loan. Throughout the process my partner and I


loan amount of -. He treated us like we were ignorant and his predatory tactics are disgraceful. It is clear that as - minorities we were racially profiled by US bank and - and this type of practice should not be allowed to go unnoticed. Despite the discrimination and lies from US Bank and -, my partner and I were able to purchase our home in a timely manner. It is our hope that lenders and their representatives who purposely engage in discriminatory and predatory lending tactics should not go unpunished. We hope that our incident can help other minorities who are subjected to unfair lending practices. Thank You