Movement Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Movement Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Louisiana

Received a purchase / construction mortgage from Movement Mortgage in - -. That loan was for the property purchase ( $ - ) and renovation funds of - $ - - for a total loan amount of $180000.00. Contractor did n't start work until - -. Worked four weeks, was paid $ - from construction fund. After receiving payment the contractor abandoned site. Found a replacement contractor. Movement Mortgage wo n't release any of the remaining construction funds to the new contractor or to me to pay the contractor. They wo n't even work with me to refinance the original loan for the new contractor 's contract price. The new price is higher than the original contractor 's price, since major damage was caused by that contractor and now has to be fixed under the new contractor contract. In the interim I am required to pay monthly principle and interest on the remaining construction funds they are holding and wo n't release toward any construction. This has created a complete STOP on renovations of our home and has created much over costs since we can not move into our house. Since Movement Mortgage wo n't do anything for us, we


includes the remaining $ - construction funds that they are holding and wo n't release but demand that I pay monthly on. The attorney that I have hired to sue the first contractor, spoke to an attorney at Movement Mortgage who gave a reason for not doing anything for us was that they were afraid I was going to sue Movement Mortgage. As of this writing Movement mortgage wo n't return my calls or respond to me. I want to have this situation investigated as to the legal right of Movement Mortgage to keep funds and demand that I pay principle and interest on those funds. Also to refuse to submit proper payoff accounting of my loan so I can move forward with a fairer and more reasonable lender.

Movement Mortgage customer in Louisiana
Dec 23, 2016

* Source: CFPB Complaint Database

Movement Mortgage response to complaint:
Closed with explanation

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