Media Collections, Inc Debt Collection Complaint

Media Collections, Inc Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Oregon

On -/-/-, I opened up a - account for my business, - based on the information that I received searching online for a credit card processing company. After reviewing the products it did not have the capabilities that we needed for the business as far as inventory tracking and customer management and times they deposit the charged amounts into our account so I called them back 2 days later ( prior to even setting up the store and system ) and cancelled it. They sent us an accepted termination form showing that if we return the equipment and the letter then they will " waive the termination fee '' something that the rep said we do n't have to worry about it as we never had - charge on the account for a customer and did n't even start using it. We sent the signed early termination agreement back in the FedEx package along with the equipment. The company never said they did not receive either.


I called JMC to advise that we have a contract cancellation so he asked to get it sent to him for review : From : CS - Customer Service & lt ; - & gt ; Subject : - [ - ] - - JMC File # - Date : -/-/- at - PST To : " - '' & lt ; - & gt ; Re : - [ - ] - - JMC File # - Please provide copy of Cancellation Agreement affirming no balance owed. Please confirm receipt of this communication. This is an attempt to collect a debt, any information obtained will be used for that purpose. This is a communication from a debt collector. Regards, - Joseph , Mann & Creed -, - - ( - ) - / Fax ( - ) - - I replied immediately with a copy of the agreement as requested. One that had been sent to - when equipment was returned. In - of this year - sent us an email trying to collect $5.00 ( attached herein ) From : - & lt ; - & gt ; Subject : Important notice regarding your merchant processing account Date : -/-/- at - PDT To : - & lt ; - & gt ; Reply-To : - & lt ; - & gt ; An important message from - Merchant Identification # : - Dear -, You are receiving this letter because we continue to have difficulty collecting your end-of-month fees or other financial obligations associated with your credit card processing account ( s ). You have an outstanding debt due to - for the amount indicated below : Balance Due : $5.00 The outstanding amount owed to - is due immediately. However, we realize that your business may have a special circumstance requiring some accommodation. Please contact our Collections Department at - Monday through Friday between - and - EST within 10 days of receipt of this email. We would like to have the opportunity to assist you with resolving this matter. Your prompt attention is greatly appreciated. Thank You, Collections Department - - ( C ) - -. All Rights Reserved. PayAnywhere is a registered ISO of -., -, -. and -, -, -. After submitting all this to the collection agency, they said that although the early termination fee was waived, the monthly fees are still incurring and after talking with - they were advised to continue with the collection. After telling them that it does not make sense, rep spoke with her manager who said, no monthly fees but now they will take $380.00 for early termination fee. Something previously waived.