Professional Bureau of Collections of Maryland, Inc. Student Loan Complaint

Professional Bureau of Collections of Maryland, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Texas

I put in a complaint against - - -, PBCM - in - and I asked them in the complaint " Also before they send anything to my credit I need someone to work with me on making small payments until I am able to make larger payments because like I keep telling them I unable to make big payments because I do not make enough. '' PCMB response was " - outstanding student loans were purchased by - : ( - ) - -, - - -, balance of $4400.00 ; and ( - ) - -, - - -, balance of $4500.00. The number that called you was from PBCM 's - office. The - number is from PBCM 's - office, which your accounts were transferred to.


is temporary and will be reviewed periodically for an upgrade in monthly payment amount. '' I checked my credit on Monday -/-/16 and the - accounts are listed as Open and in collections. I called PCMB on Monday and spoke to - - ( General Manager in the - office ) My payments were received -/-/16. I pretty much explained to him everything that 's stated here he said he would pull my file and him or his QA would get back to me by the end of the day. No one called me back on -/-/16 so I called back -/-/16 and the receptionist - told me - - was in a meeting for 15 minutes and would get back with me after the meeting. He called me back and I had to call him back due to my phone having issues. I spoke to - - and was informed that - -. ( VP of Operations in California ) would call me by the end of the day and he has forwarded all of my information to him by email. No one has called me back again.