Credence Resource Management, LLC Debt Collection Complaint

Credence Resource Management, LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid California

I am trying to resolve ambulance charges for my elderly mother in - -. The charges were sent to Credence Resource Management in -, and they are still unresolved. Mom ca n't hear and has - that is progressing rapidly. I started contacting them in - and they refused to talk to me. Their - letter/bill to mom said that she OWED over $1700.00. But I see today on a Medicare statement dated - -, - that Medicare PAID all but $110.00. Why were they asking for the full $1700.00 in - and until today? I submitted POA papers to Credence ( to get them to TALK to me as the daughter ) in - and they said they never received them. Sent another large packet of papers including POA papers in - with a signature receipt from - -. I received confirmation and signature from - - that Credence took delivery on - -. When I called on - and - Credence said they still had not received it. Their own internal paperwork is lacking!


Mom has secondary insurance with - - - - - - - insurance. Credence REFUSES to send the remaining $110.00 expense to - - -, because they claim that it wo n't be covered. As I understand it you should just submit the expense and let - - - determine if it is covered or not. Mom had an earlier ambulance ride - - - ) that was FULLY covered by the combination of Medicare and - - -. That is why I am insisting that the expense be submitted to - - -. Please HELP get Credence to SUBMIT the residual $110.00 expense to - - -! P.S. This form is being submitted by the daughter who has POA. Mom ca n't hear and has - which is rapidly progressing. I am just trying to resolve this bill.