Wells Fargo & Company Bank account or service department,
Checking account Using a debit or ATM card Missouri
- -, a hotel, charged me $250.00 for a " smoking fee '' because they said they seen me smoking inside the hotel room. I called and complained to the manager because I DONT EVEN SMOKE. The manager hung up on me and I made a claim with Wells Fargo. Wells Fargo credited my account for the $250.00 but they just took it out today. I am not going to have $250.00 stolen from me. This is absolutely ridiculous and complete theft.
Wells Fargo & Company customer in Missouri
Dec 16, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |