Synchrony Financial Credit Card Complaint

Transaction issue

Synchrony Financial Credit card department,

Transaction issue Hawaii

I purchased new appliances ( washer, dryer, dishwasher, oven, microwave oven and stove top from Lowe 's on -/-/-. I had to return the stove top ( - '' Radiant, $790.00 - because it did not fit. Lowe 's picked up the stove top on -/-/2016 and I was told by Lowe 's - Assistance Team ( - - at a credit would be applied to my Lowe 's Credit Card through -. As of -/-/2016, no refund or credit has been applied to my account.

Synchrony Financial customer in Hawaii
Dec 13, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Company profile

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How Synchrony Financial handles Transaction issue complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialTransaction issue51.1%36.2%12.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.7%58.9%26.8%5.4%3.8%3.9%0.4%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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