Wells Fargo & Company Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Wells Fargo & Company Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Florida

I had a charge on my account that was disputed. It was found in my favor. The credit card company issued a refund and I closed the account with a credit owed me for over payment. The sent the check to me account closed. A month later they started calling saying I owe the money after they credited my account. I do not owe the money and the call several times a day at all hours of the night. I had told them to cease and desist numerous times to no avail. They are harassing me and threatening me. I am - - - and afraid Thanks.

Wells Fargo & Company customer in Florida
Dec 13, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints5/20168/20169/201610/201611/201612/20161/20172/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyCont'd attempts collect debt not owed78.6%7.1%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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