Cashing a check without an account Deposits and withdrawals
Wells Fargo & Company Bank account or service department,
Cashing a check without an account Deposits and withdrawals California
I paid for a cashier 's check from Wells Fargo in order to pay for my -/-/- rent. A week after I mailed it off, my landlord contacted me and informed me that he had not received it. Thinking that it had simply been lost in the mail, I visited several Wells Fargo locations to stop the payment and reprint the cashier 's check. After these several attempts failed due to Wells Fargo refusal to stop payment and reprint the check without notarization, the last Wells Fargo bank I visited informed me that the check had already been cashed. Upon further investigation, the representative gave me a printed copy of the cashier check when it was processed, and the check was clearly tampered with. Someone else 's name was scribbled over my landlord 's, but the Wells Fargo location cleared it anyway despite the obvious evidence to it being tampered. Upon complaining, they refused to help : claiming that there was nothing they could do to even consider reimbursement for an indefinite amount of time and shallowly offered me a " loan '' to pay my rent. Now I still have this month 's rent to pay, my landlord is compounding late fees every day he does n't have it, and my children are going to find themselves without - this year unless this thing is settled and Wells Fargo is held accountable for their mistake.
Wells Fargo & Company customer in California
Dec 12, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with monetary relief
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