ERC Debt Collection Complaint

Credit card Improper contact or sharing of info contacted me after i asked not to

ERC Debt collection department,

Credit card Improper contact or sharing of info Contacted me after I asked not to Illinois

Sent a certified letter to ERC on - informing them of the Fair Debt Collection Practices Act, 15 USC 1692c, 805 ( c ) The letter was picked up on -. Received another collection letter from them dated -, in direct violation of above.

ERC customer in Illinois
Dec 06, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20167/20169/201611/201612/20161/20172/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCImproper contact or sharing of info30.8%7.7%61.5%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info4.9%75.5%1.1%15.9%0.5%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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