Portfolio Recovery Associates, Inc. Credit card department,
Credit card protection / Debt protection Kentucky
Portfolio Recovery Associates , LLC sent me a collection notice -/-/- on an account they purchased from - -. I then requested verification of this account due to the fact that over the past couple of years I have had - previous groups attempt to collect on this same account, which I attempted verification, and neither company was able to provide verification on this debt. I explained to both of these companies I did not have a problem paying for my debts but I did go through a horrible financial divorce in which an ex husband frequently charged on several accounts in my name, and several years after the divorce I am still finding accounts in which I owe. If one were to view my credit report, there are no accounts in jeopardy except those from several years ago. Portfolio Recovery Responded with a letter stating they would verify this account within 90 days which is not satisfactory. During the 90 days, I was sent a collection notice from them requesting payment without verification and the payments or balance was due on the account by -/-/-, which is in violation. I then received a verification from them on -/-/2016 which only included a few copied statements from the account but none of the other information requested. I then in return submitted another request for verification via certified mail dtd -/-/- ( certified mail rcpt number - ). On -/-/2016 I received a letter which I have enclosed from Portfolio Recovery Associates Dtd -/-/2016 requesting payment no later than -/-/2016 also stating account has been transferred to litigation WITHOUT providing proper verification once again!! This is ridiculous and I have dealt with this company on another occasion and the same thing happened. I have asked for items to verify the account and they have not been provided to me.
Portfolio Recovery Associates, Inc. customer in Kentucky
Dec 06, 2016
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
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