Bank of America Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

Bank of America Money transfers department,

Domestic (US) money transfer Fraud or scam Florida

My husband and I were supposed to close on our home in -, FL on -/-/ An email was sent by, who we thought was our realtor, to my husband 's email address with the wire information : Bank Name : -, -, -, PA - Account Name : -, - Account # - Routing # - We transferred the monies over to that account at around - ( give or take ), at which my loan broker - me with the realtor stating that, that email was n't from her. I immediately contacted BoA to put a stop and filed a claim on this transaction. The wire amount was for $26000.00. On -/-/2016 the claim was closed because BoA had the claim open as a " check fraud '' claim.


My broker 's risk - has been in contact with BOA, -, the FBI and we did file a police report as well. Apparently, - has the funds stopped. BOA, and - are not communicating with each other properly and everything has been on a hold since -/-/ The closing was extended for a couple of days being that if the funds were stopped and if everything went well, we would have those funds back immediately, and we could close on our house. As of today, -/-/2016, BOA sent numerous attempts to collect the monies back from -, and now were are at a stand still. On -/-/2016 - emailed BoA back regarding the monies. On -/-/2016 BoA stated that we were in good standing with BoA and - and everyone was cooperating. On -/-/2016 BoA told us that - denied the request and BoA attempted to close our case.

Bank of America customer in Florida
Dec 06, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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