Enova International, Inc. Payday Loan Complaint

Payday loan Charged bank acct wrong day or amt charged bank acct wrong day or amt

Enova International, Inc. Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt California

I got a payday loan from CashNetUSA and I told them that I did NOT want the loan if they needed the money before the 3rd of the month because unlike most people my S.S.I check does not come on the - but it comes on the - of the month. The employee made a verbal contract with me by promising that they definitely would NOT try to take the money before the -. I was recently told by their employee 's that it DOES state on my paperwork exactly what I said, he said " Well, your are telling the truth, I am reading it right now and they did note on your account that they promised they would not try to get the money before the 3rd when your check arrives. I had a loan the previous month and paid it back a day early, I paid it that time with my MasterCard - - Debit Card.


own writing " Do not take the money out before the third of the month '' they did it anyway which took me from a positive balance to a negative balance of - $220.00 and to top that of on the same day they took another $35.00. My loan was for $200.00 and I was to pay back $230.00 which as you see above they got, so they had no reason to take another $35.00 the same day, but it gets much worse. I have - set up to take their - out of my account automatically every month and that is why I had a little over - dollars in the account before they broke our agreement and took the money before the -. Well on the - ( the next day ) - took their money, or at least they tried to and since CashNetUSA broke our legally binding oral agreement ( actually since by their own admission it was even written in my paperwork by them I guess they broke a written agreement as well ) so when - could not get their money I was slapper with a second overdraft payment, I say second because when CashNetUSA put me in the negative that was the first overdraft fine of another $35.00. So at this point them breaking our contractual agreement so far cost me $70.00 overdraft fee 's. Now get this, I had - - transfer money from my Debit Card ( S.S.I ) to my - - account to put me back in the positive and then on the date of -/-/2015 they took another unauthorized $230.00 out that I did not owe them ( remember they got their money on the - -/-/2015 Believe it or not I am not finished yet, just 4 days after that they went in to my account and took another $35.00 which I obviously did not owe them and again was unauthorized. When all was done and finished they stole - + - + - and cost me another $300.00 in overdraft fee 's and since I did not have all of my rent it cost me another $50.00 late fee, not to mention going the entire month begging for food. In all they cost me well over $800.00 and of course I had no choice but to close my bank account To add insult to injury to this day they still say I owe them $230.00 and turned me over to a collection agency and ruined the credit score I had worked so hard on for years. I have all of my bank statements from wells fargo and plenty of p [ roof, including many witnesses. By them breaking our oral as well as written agreement and taking the money out early when their own notes in THEIR handwriting clearly states by their own admission " Do not take the money until the - ''

Enova International, Inc. customer in California
Dec 01, 2016

* Source: CFPB Complaint Database

Enova International, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Enova International, Inc.

https://www.enova.com/
(312) 568-4200
[email protected]
175 W Jackson Blvd Ste 1000
Chicago IL 60604
Enova International, Inc.
Enova International, Inc.

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more