Universal American Mortgage Company, LLC Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Universal American Mortgage Company, LLC Mortgage department,

VA mortgage Loan modification,collection,foreclosure Florida

Universal American Mortgage Company , LLC ( UAMC ), committed multiple violations of CFPB and Federal Regulations during my evaluation for Loss Mitigation Workout options. The application contained inaccurate financial information, which differed from the evidence submitted and was not discovered or properly reviewed. There was a violation of dual-tracking as well. After being denied for Loss Mitigation Workout, I appealed the decision within the allotted time ( 30 days ). While reconsidering loss mitigation options following the acceptance of my appeal, UAMC 's lawyers submitted a Motion for Judicial Sale of Property. The excuse I received from UAMC 's Foreclosure Department was a lack of communication between their department and the Loss Mitigation Department. Their lack of communication resulted in my appeal being denied on -/-/-, and a sale date of -/-/-. Now I have 6 days until the sale date and UAMC is refusing to rectify the situation.

Universal American Mortgage Company, LLC customer in Florida
Nov 30, 2016

* Source: CFPB Complaint Database

Universal American Mortgage Company, LLC response to complaint:
Closed with explanation

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