Bank of the West Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Bank of the West Bank account or service department,

Checking account Using a debit or ATM card California

I opened a Bank of the the West account. The account came with a promotion. The promotion was get $100.00 for setting up a qualifying direct deposit. I have received that promotion. The other promotion was, " get $50.00 for making - debit card purchases each month for 2 months. '' I have met the terms for the $50.00 promotion and have not received the promotion that I am entitled to. I want the $50.00 that I am entitled to that Bank of the West has not given me.

Bank of the West customer in California
Nov 21, 2016

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

Consumer disputes how Bank of the West handled their complaint

Created with Highcharts 4.2.3Bank of the WestComplaint HistoryComplaints9/201212/201212/20136/20147/20149/201410/201412/20148/20153/20167/20168/201611/20163/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of the WestUsing a debit or ATM card87.5%12.5%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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