Portfolio Recovery Associates, Inc. Credit card department,
In -/-/-, my husband passed away after a 3 month hospital stay. Not long after, I was inundated with medical bills, as well as I was working with his attorney to dissolve his Chapter 13 bankruptcy that was filed in -. It was a very painful experience but after several months every creditor was notified of his passing, death certificates were sent, and I was able to begin the grieving process. In late - I received a call and a letter from Portfolio Recovery. I explained to them the situation and they told me the account would be closed. In the last 24 months since then I have received numerous calls and letters from Portfolio Recovery. I have asked numerous times for verification of the debts they have for me and they have yet to provide me the information despite the fact that they have my mailing address. This has also been reported my credit report, and while it does show disputed, there has been no effort to provide proof of the debt to have this corrected.
Portfolio Recovery Associates, Inc. customer in Ohio
Nov 18, 2016
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
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