Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Indiana

I was never late in paying my GECRB/Shaw. The account was on autopay set up through Synchrony Bank and that had been the mode of payment since establishing the account. I paid the account off in -. I do n't know how they can justify destroying my credit by stating that I was 30 days late, four times for account number - and that my account was closed by grantor. My credit score has dropped at least - points because of this false reporting to all - credit bureaus!! When I call and wrote ( certified mail, twice ) Synchrony Bank they refused to take this enormous mark off my credit. That account has a zero balance and was closed at my request. This behavior is not in good faith and I dispute the last report to the credit bureau. Please investigate and remove the late payment from - and - off my credit report.