Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Taking/threatening an illegal action Attempted to/Collected exempt funds Massachusetts

The issue is a former complaint about a credit card fraud control attempt to authorize a charge for my phone bill to - and has become frozen and blocked to prevent fraud. i have received multiple attemps to collect my information without reason, after i felt I have identified myself and have continued paying the debt owed,- now to - USD to CITI simplicity credit card services. i have received -. The card company and agents wo n't identify me and will not close the account so I can just pay the money back and refuse the invitation that got me this situation in the first place, a mailed invitation. I 've now lost or stolen the card from somewhere and the fraud service will not cancel the card until I am identified over the phone and using my social security card, license, utility bill and other forms of identity, like fraud. I have included documents. Letter from predsident a case number : from cc : Consumer Financial Protection Bureau - # -