Equifax Credit Reporting Complaint

Credit reporting company's investigation no notice of investigation status/result

Equifax Credit reporting department,

Credit reporting company's investigation No notice of investigation status/result Ohio

I contacted Equifax recently to dispute a trade line entry in the credit report Equifax compiled in my name. In the dispute I indicated that - - billed me a fee ( note : at termination of the service ) and has failed to provide the details of the charges in spite of repeated written and verbal requests for the details. Equifax indicated that the dispute would be investigated and a response provided within 30 days. Equifax closed the investigation without addressing the substance of the dispute ; rather Equifax performed a superficial inquiry of the original report by - and ignored the context. As disturbing as this is, even more problematic is the fact that Equifax allowed - to submit this one-time entry of collection status in spite of a 10+ year solid, on-time payment history ( which - did not report ) ; Equifax facilitating this coercive behavior of - in attempting to collect an unsubstantiated debt. Equifax has also failed to provide the details of its " investigation '' in spite of my request. It seems unfathomable that a company holds so much power to impact a consumer 's financial health and takes such a reckless approach to a request to have the party that is filing the negative report prove the substance of its report. Equifax 's recommendation to solve the issue - contact -. If they had responded to my original request for the details of the charge, I would n't be here.. .Reckless!

Equifax customer in Ohio
Nov 08, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Consumer disputes how Equifax handled their complaint

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