Regions Financial Corporation Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Regions Financial Corporation Bank account or service department,

Other bank product/service Using a debit or ATM card

it is impossible to contact my credit card. They provided an international phone number after I placed a claim here : it 's a fact, but that automatic voice service requires a social security number/ tax ID number/ telephone pin number. As a - non resident -, I do n't have a Social Security nr. I was never ever informed by the bank any telephone pin, I just have the regular pin that I use. I 'm trying to buy a wheel for my car, and it 's just impossible because I ca n't access Regions Bank Visa and they have n't authorized the purchase.

Regions Financial Corporation customer in
Nov 04, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Regions Financial CorporationComplaint HistoryComplaints1/20163/20165/20167/20168/201610/201611/201612/20161/20172/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Regions Financial CorporationUsing a debit or ATM card71.4%14.3%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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