Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect
Big Picture Loans, LLC Payday loan department,
Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Oklahoma
Hello my name is - - and I am writing in regards to the company known as Big Picture Loans. On - - I was approved for a loan that was set for - dollars. Upon receiving the loans I was told by the representative via phone that there would be a charge finance charge in the amount of - but I still took the loan. After accepting the loan that I noticed that my first payment was more than what I was told over the phone. So of course I contacted them but they were no help at all. I was placed on hold numerous times only to be let down after every hold. So I reviewed the email that they sent regarding my loan after I was approved and reviewed the truth in lending disclosure ( in which by the way I had no idea about upon receiving my funds ) The APR of the loan was 989.1897 % with a finance charge of $6000.00 ... .Also stating my payments would be - after paying off the loan. I was extremely confused as to why this information was not given to me before I accepted and I have only made one payment. But I am for sure that with an APR that high that this is illegal. I would not have had a problem paying off the loan amount had it not been - - dollars but I am even more upset because I was lied to and information was hidden from me before accepting. Please look into this company because it seems like a major scam and I am hoping that you all can help me get this issue resolved. Thank you so much for your time and have a good day.
Big Picture Loans, LLC customer in Oklahoma
Nov 05, 2016
* Source: CFPB Complaint Database
Big Picture Loans, LLC response to complaint:
Closed with explanation
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