SunTrust Banks, Inc. Bank Account Or Service Complaint

Savings account Deposits and withdrawals

SunTrust Banks, Inc. Bank account or service department,

Savings account Deposits and withdrawals Tennessee

I opened a new savings account at SunTrust Bank on -/-/- with $2000.00. On -/-/- SunTrust made an unauthorized withdrawal from my account in the amount of $1300.00. My inquiry revealed that the reason given by the Bank was to recover disputed funds dating from -. Given that these funds were disputed, the Bank has no legal right to act in this manner. The Bank could have brought legal action if it felt it was in the right. That it did not do so shows that the Bank felt it did not have sufficient evidence to support its ' claim. What the Bank did is equivalent to theft. If I entered someone 's home and took something because I thought that the owner owed me money, that act would be illegal and would be considered theft. I would request that the CFPB instruct the Bank to return the funds to my account, and advise them them to bring legal action if they wish to pursue their claim.

SunTrust Banks, Inc. customer in Tennessee
Nov 03, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Consumer disputes how SunTrust Banks, Inc. handled their complaint

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