U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Cashing a check without an account Deposits and withdrawals Ohio

my wife has n't lived with me since -/-/2016 only one week -/-/- .We are foster parents and monthly receive a check from family and job services.family and job services know this and -/-/- started looking for a house for her found one soon after.My check never came in the mail so I phoned them and she signed for the check with them knowing that they got her a home and was n't living anything in this home that I purshed for the kids was on my credit card or check.so anyway they told my wife I will never get anything from me and the check was cashed without my signature at us bank.family and job told her to cash it and they helped her. how could a bank do this the check clearly stated our names and it said and between our names not or and I do n't deal with this bank no account at all