Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Billing disputes Oregon

I have had an on going problem with Wells Fargo Bank Credit Card Division regarding Payments. My payments are due on the - of each month. Most months I pay my payments weeks early, due to budget issues. My - payment was made on the - of -. At the - of - I received some inheritance money and made some extra payments to the account. on - I paid $2000.00. On - my credit card bill posted online and I paid the $290.00 plus an additional $250.00 for a total of -. They posted the - payment to - rather than - and charged me a late fee. they removed the late fee but have refused to adjust the account. I went into the bank and had a banker talk to the credit card office twice and have a third appoint for -. My last appointment only brought frustration for me and the banker. The bankers agree that I am right and that my account should be adjusted. The credit card division has been nothing but rude and condescending.They keep saying that they no long correct their accounting errors. I had this same problem in - and -. I turned it over to the Consumer Protection people for resolution and they had the credit card division audit my account. they ended up refunding me over $300.00 in late fees. Since I have made this same complaint twice they will not help me.