Credence Resource Management, LLC Debt Collection Complaint

Credence Resource Management, LLC Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Florida

I have received numerous calls from a Collection agency Credence ( credence.com ) - or - ( Ref # - ). The first contact was last month - -, for medical services provided in - -. The Medical responsible party for this bill is the patient 's father. The collection agency has the correct mailing address, and insurance information for her father, but has my name and phone number ( and is insisting that I am responsible and will have my credit score hurt if I do not pay the bill ). I informed them that not only do they have the wrong name on the account, but that the legal responsible party is the father, per contractual terms of our divorce document. The collection agency first contacted me on - -, - I spoke with supervisor - -. I informed him that he was contacting the wrong party and verified that they had the correct mailing and insurance information on file for the father. I also confirmed with the father that he


On - -, -, after the father verified with - - - that the deductible had been met, Credence collection agency resubmitted the medical claim to - - -. Today - -, - I received a call and spoke with supervisor, - - ( - EST ) he informed me that the claim had been denied due to late filing. I again informed him that he was contacting the wrong party, and he should call the other name and number on the account, but insisted I am the only party, and my credit will be hurt, and more collection efforts to follow. I have reached out to the father to make him aware of this issue. His concern is that they waited so long to resubmit the claim and now insurance company is denying due to their neglect. Please help - I am worried that my credit score will be negatively impacted by their mishandling of the account information and delay claim submission. THANK YOU for your time and attention in this matter! Sincerely!