Wells Fargo & Company Consumer Loan Complaint

Wells Fargo & Company Consumer Loan department,

Installment loan Managing the loan or lease Illinois

On more than a half dozen occasions, Wells Fargo has charged me late fees for payments made on time. My payment is due on the - of each month. This past month, my bill was in the amount of $250.00 and was due on -/-/16. Wells Fargo mails the monthly invoices sometime between the - and the - of the month. For the bill due -/-/16, they mailed the invoice on -/-/16. I paid my bill by automatic payment on -/-/16. Because it arrived before they mailed the invoice, they did not credit it to the -/-/16 and charged me a late fee. Essentially, they have created a variable period within each billing cycle where I can not make a payment. In this past month 's case, any payment made between -/-/16 ( the day the - invoice was due, and was paid in full ) and -/-/16 ( the day after they mailed the invoice ) would float in the ether and not be credited towards the invoice due for that billing period. This has happened over and over and over. SEE CFPB Case number : - from last month. I have filed several - complaints and each time Wells Fargo reverses the payment. It requires constant vigilance. I can not believe other consumers are not being hit with these fees too.