BMO Harris Credit Card Complaint

Customer service / Customer relations

BMO Harris Credit card department,

Customer service / Customer relations Illinois

I got this Credit card while I was an employee at BMO Harris. During the time that my father passed, I missed a payment and it has been on my credit ever since. It is the only late payment that I have had since I 've had this card and it is affecting my credit score. I have been calling to find a resolution to this situation.

BMO Harris customer in Illinois
Oct 13, 2016

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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How BMO Harris handles Customer service / Customer relations complaints

Created with Highcharts 4.2.3BMO HarrisComplaint HistoryComplaints12/20112/20147/20147/201510/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BMO HarrisCustomer service / Customer relations83.3%16.7%Closed with explanationClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.0%11.4%3.4%2.1%0.7%18.4%63.6%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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