PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Other transaction issues California

i added a credit card from - - to my paypal account to pay for services i charged to paypal, including lyft and uber. i had previously used a bank account from - - - to pay for paypal charges. without notifying me that the - card was not used, paypal charged - - - approximately $34.00 in expenses from - and - and i believe -. - - - returned the payments. paypal repeatedly billed these expenses to - - - without notifying me, and as a result i incurred upwards of $700.00 in overdraft fees. ( to add context, i learned during this time period that my father has -, and i have been distraught, i do n't just not check my bank accounts as a matter of course ) i asked paypal for a letter to explain the situation to - - -, which they provided, and i furnished that letter to - - -, but - declined to refund the overdraft fees to me. i feel that i have been swindled, as I was charged over $700.00 in fees for less than $40.00 in overdraft. were this a loan, it would be usury.

PayPal Holdings, Inc. customer in California
Oct 13, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints10/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Other transaction issues62.2%10.8%27.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%4.9%0.5%15.8%77.1%1.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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