CNG Financial Corporation Payday Loan Complaint

CNG Financial Corporation Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt Florida

I paid check n go $550.00 by my debit card by phone. Later when o checked my account there was a pending charge for $490.00 that I did not authorize. I contacted them and they stated that it was n't in their system so there was no way for them to reverse the charge and assured me that the charge would fall off. I expressed my concern that this pending charge would cause my rent to bounce and they advised that anything that I am charged such as bounced check fees or late fees as a result of their error would be reimbursed. My bank was unable to do anything because it was a pending charge and had not gone through yet.Because of this I went ahead and paid my rent hoping the charge would fall off. It did n't fall off until 5 days later and as a result my rent bounced and I was charged $200.00 in fees. I contacted check n go and advised I have screen shots of my bank acct as well as a letter from my bank proving all of this. The rep spoke with his manager who said that they will not help me because they do n't show it in their system. I asked to speak with the manager and I was told no to go online and complain.